Hey everyone,
I’ve received a disturblingly large amount of angry emails the past ten days or so about book orders from me taking a long time to arrive.
I ship all book orders via USPS Media Mail, which takes anywhere from one to six days to arrive when things are normal. I’m on the east coast, so if you’re on the west coast, expect the longer ship time.
With the holidays here, and the GLUT of people ordering online, the USPS is absolutely crushed with package volume, and they are behind like I’ve never seen before. This is a screen grab off their site:
Once I pay for the package, and get a tracking #, it is out of my control. I can’t call them and change anything. I can’t make it go faster, or change where its going no more than I can change the color of the box the books are in.
I’m in the same boat myself. Presents I ordered online in November have yet to arrive, and they’ve already missed Hanukkah, so now we’re pivoting, and hoping they’ll arrive for Christmas.
Please be patient with me as I deal with all I’ve got going on, and please be patient with the postal service. COVID is disruptive to an alarming degree, and the holidays are always crazy to boot. My local post office is a very small one, and they’ve had high turnover the past year as the postmaster retired, then their main clerk had a heart attack, and they’ve struggled to get full-time staff out here in the sticks.
If you have a problem with your order, go ahead and message or email me, and I’ll always do the best I can to make it right. I do make mistakes. Sometimes I mess up an address. Occasionally I sign things wrong. But, I am not a scammer, and have no interest in ripping people off.
I hope everyone is healthy, coping as well as they can, and is having a cozy holiday season.
-Chris